Frequently Asked Questions (FAQs)

✅ 1. Are your products 100% natural?

Yes. All our products are made using high-quality, natural ingredients. We do not use harmful chemicals, parabens, or artificial colors in our formulations.

✅ 2. Do your products have any side effects?


  • Doing a patch test before using any new product

  • Consulting your healthcare provider if you have any pre-existing conditions

✅ 3. Can I use your herbal or nutraceutical products along with allopathic medicines?

In most cases, yes — our products can be used alongside conventional medications.
Still, we strongly advise consulting your physician or reaching out to us for personalized guidance.

✅ 4. Are your products suitable for children and pregnant women?

Some of our products may be suitable, while others require caution.
Please:

  • Check individual product descriptions, or

  • Contact us directly if you're pregnant, nursing, or using products for children.

✅ 5. How can I place an order?

You can place an order directly through our website:

  1. Browse and select your products

  2. Add them to your cart

  3. Proceed to secure checkout
    For bulk orders or offline help, feel free to contact us directly.

✅ 6. What are the payment options available?

We accept:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (COD) – available in select areas

✅ 7. How long will it take to receive my order?

Orders are typically processed within 2–5 working days.
Delivery time depends on:

  • Your location

  • Courier partner timelines

✅ 8. Do you offer international shipping?

Currently, we only ship within India.
We may introduce international shipping in the future — stay tuned!

✅ 9. What is your return policy?

We accept returns for:

  • Damaged

  • Defective, or

  • Incorrectly delivered products

Notify us within 48 hours of delivery with:

  • Clear photos

  • Order details

✅ 10. Are your products licensed and approved?

Yes. All products are manufactured under valid licenses, in compliance with

  • FSSAI standards, or

  • Cosmetics Rules, as applicable

✅ 11. Can I consult Dr. Khushwant Vyas or Dr. Vinita Dave personally for health issues?

Yes. Personal consultation may be available depending on doctor availability.
Please contact us through our Contact Page to schedule an appointment.